Refund policy

Refund & Return Policy 

Voyage Supplements LLC
voyagesupplements.com
Effective Date: 12/08/2025

1. Overview

We want you to be fully satisfied with your purchase. This Refund & Return Policy explains how returns, exchanges, and refunds are handled at Voyage Supplements LLC

2. Returns

  • You may request a return within 30 days of receiving your order.

  • Items must be unused, unopened, and in their original packaging.

  • To initiate a return, contact us at [your email] with your order number.

Non-Returnable Items

  • Opened or used consumable products

  • Gift cards

3. Refunds

Once your return is received and inspected:

  • We will notify you via email.

  • If approved, a refund will be issued to your original payment method within 7 business days.

Partial Refunds (if applicable)

  • Products with damaged packaging not caused by shipping

  • Items returned after the return window, if accepted

4. Exchanges

We only replace items that are defective or damaged. If you need an exchange for the same item, contact us at info@voyagesupplements.com

5. Shipping Costs

  • Customers are responsible for return shipping costs.

  • Shipping fees from the original order are non-refundable.

  • If we sent an incorrect or defective item, we will cover return shipping.

6. Order Issues / Damaged Items

If you receive a damaged, defective, or incorrect item:

  • Contact us within 30 days of delivery.

  • Provide photos of the item and packaging for faster resolution.

7. Cancellations

Orders can only be canceled before they are shipped. Once shipped, the order must follow the return process.

8. Contact Information

For any refund or return questions, reach us at:

  • Email: info@voyagesupplements.com

This policy may be updated at any time without prior notice. Please refer to the latest version on our website.