Shipping policy

Shipping Policy

Voyage Supplements LLC
voyagesupplements.com
Effective Date: 12/08/2025

1. Order Processing Time

Orders are processed within 3 business days.
Orders are not processed or shipped on weekends or holidays.
If we experience a high volume of orders, processing may be delayed. You will be notified of any major delays.

2. Shipping Rates & Delivery Estimates

Shipping charges are calculated at checkout based on location, weight, and shipping method.
Estimated delivery times:
- Standard Shipping: 2-3 business days
- Expedited Shipping: 1-2business days
- International Shipping: 3-7 business days

Delivery times are estimates and not guaranteed.

3. Shipment Tracking

Once your order ships, you will receive a confirmation email containing a tracking number. Tracking information may take up to 24–48 hours to update.

4. Shipment to P.O. Boxes or APO/FPO Addresses

We ship to P.O. boxes and APO/FPO addresses where supported by carriers. Some shipping options may not be available for these destinations.

5. International Shipping Policy

International orders may be subject to customs fees, duties, or taxes.
These costs are the responsibility of the customer.
Delivery times may vary due to customs processing.

6. Delayed or Lost Packages

We are not responsible for delays caused by the shipping carrier.
If your package appears lost or has no movement for 2 days, contact us at info@voyagesupplements.com
For lost packages marked "Delivered" by the carrier, please first check with neighbors or your local post office.

7. Damaged Packages

If your order arrives damaged:

Contact us immediately with photos of the product and packaging.
We will work with you to resolve the issue through replacement or refund.

8. Incorrect Shipping Address

Customers are responsible for providing accurate shipping information. We are not liable for packages shipped to incorrect addresses provided at checkout.

9. Order Changes & Cancellations

Orders cannot be changed once shipped.
If you need to modify or cancel your order, contact us within 24 hours of placing it.

10. Contact Information

For questions about shipping, contact us at:

Email: info@voyagesupplements.com

This Shipping Policy may be updated at any time. Please refer to the latest version on our website.